The Sense Support Circle Autumn | 2025

Cancellation Policy

• Availability: All bookings are subject to availability. Clients are encouraged to book sessions in advance to ensure preferred time slots. • Session Types: Sense Method offers various session types, including introductory appointments, one-on-one sessions, and group classes. Each session type has its own booking requirements and availability. • Booking Process: Clients can book sessions through the Sense Method website. Payment is required at the time of booking for paid sessions. • Cancellation Notice Period: Clients must provide at least 48 hours notice for cancellations or rescheduling of sessions. This allows for adequate time to adjust schedules and accommodate other clients. • Cancellation Fees: For cancellations made within 48 hours of the scheduled session, a fee may apply. This fee is typically 50% of the session cost but may vary based on the specific service. • Refunds: Refunds for cancellations made outside the 48-hour window will be processed promptly. For cancellations within the 48-hour window, refunds will be considered on a case-by-case basis. • Waitlist Process: If a preferred time slot is unavailable, clients can opt to be placed on a waitlist. When a spot becomes available, clients will be notified via email or phone. • Notification Timeframe: Clients on the waitlist will be notified as soon as possible if a session becomes available. They must respond within a specified timeframe (e.g., 24 hours) to secure the booking. • Priority: Clients who have previously booked sessions with Sense Method will not receive priority on the waitlist. • Zoom Meetings: All virtual sessions will be conducted via Zoom unless otherwise agreed upon. Please ensure you have a stable internet connection and a quiet, private space for the session. • Technical Support: If you encounter any technical issues during a Zoom session, please notify me immediately so I can assist in resolving the issue. • Communication: By booking a service, you consent to receiving emails and/or phone calls for communication purposes. This includes updates, reminders, and follow-up communications related to your sessions or workshops. You have the right to opt-out of these communication services at any time. • Privacy: All client information will be kept confidential and used solely for the purpose of managing bookings and providing services. • Changes to Policies: Sense Method may update these policies at any time. Clients will be notified of significant changes.

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